I have worked with Comcast various times over the past several years and I thought I’d pass along some of the resources they’re offering the communities they serve. Though this is not a sponsored post, we have been Comcast customers for more than two decades. I’ve been so grateful for all the ways Comcast has enabled both my husband and I to work from home as well as entertain our children. Even before I partnered with them, I’ve always had excellent customer care and service from them, and honestly, I don’t have any streaming services because I’m old-school and love the scrollability of Comcast cable services.
According to a press release they just sent me, Comcast is providing the following for the areas where they provide services. Whether you’re looking for entertainment, new movies, internet access and connectivity, or even need support and time to make payments, Comcast is working hard to help.
Here are some highlights from that email:
- We are continuing to focus on network reliability and performance. We are seeing an unprecedented shift in network usage, but it’s within the network’s capability and we continue to deliver the speeds and support the capacity our customers need while they are working, learning, and connecting from home. Learn more here.
- Xfinity WiFi hotspots in business and outdoor locations across the country are available to anyone who needs them for free – including non-Xfinity Internet subscribers – and we are giving all Internet customers Unlimited data for no additional charge. We will not disconnect internet service or charge late fees for customers who can’t pay their bills during this period. Learn more here.
- Internet Essentials, the largest and most comprehensive low-cost broadband adoption in the country, will be free for new low-income customers in our footprint for 60 days. We’ve also increased the base speed for the Internet Essentials service to 25 Mbps downstream and 3 Mbps upstream for all new and existing customers going forward. Learn more here.
- We’ve created new educational collections for all grade levels in partnership with Common Sense Media, as well as a collection of the most current news and information on Coronavirus on X1 and Flex. Both collections are easy to find by saying “Education” or “Coronavirus” into the X1 or Flex remote. Learn more here and here.
- Universal Pictures will make its movies available in the home on the same day as their global theatrical releases. Titles including The Hunt, The Invisible Man and Emma are now available to rent on most popular on-demand services worldwide. DreamWorks Animation’s Trolls World Tour will be available April 10th. Learn more here.
- Coronavirus-themed The More You Know public service announcements are being developed with the Ad Council, CDC and White House that align with the CDC’s latest language. And NBCUniversal created a series of English and Spanish digital videos and social graphics to inform high-risk populations about preventative steps. Telemundo has also produced “Quedate en Casa” (“Stay home”), featuring on-air talent. Learn more here and here.
- NBCUniversal is partnering with distribution partners to make MSNBC and CNBC available to all their video customers, regardless of the packages to which they subscribe. NBC and Telemundo owned stations are streaming local newscasts as well as coronavirus-related press conferences. And NBC News Now will feature programming drawing upon NBC News, MSNBC and CNBC, free to viewers. Learn more here.
So glad and grateful that businesses are working to serve their communities. Stay safe and healthy, everyone.